Whitney Hischier, Member of the “A Team” IBD Faculty Mentors

Whiney in Busan, Korea

IBD Faculty Mentor Whitney Hischier spent most of her career in change management and system implementation consulting, primarily on international assignments.  She is a Berkeley-Haas MBA alumna, but not an IBD alumna.  While an MBA candidate, Whitney was denied admission into the IBD program while because “she already had too much international experience.”

Thankfully, this rejection early in her career didn’t dissuade Whitney from joining the IBD Team in 2009 as a Faculty Mentor so that she could combine three of her passions:  international work, consulting, and experiential learning.  As an IBD Faculty Mentor, Whitney’s role is to coach student teams throughout the IBD course (she is currently mentoring four IBD teams during the spring 2017 IBD program), but Whitney goes beyond guiding her students to figure out a direct solution to their clients’ business challenges.  

“The IBD experience for students is really powerful”, reports Whitney.  “For some, it creates a lifelong love of

Whitney in Jeddah

international travel and work; for others, they realize it’s the last thing they ever want to do.  Either way, this ‘try before you buy’ experience is fantastic to help our students better determine what they want to do when they graduate.”

Ideally, Whitney wants her students to come back from their IBD projects overseas and say “that changed my life” and “I love international work” — but she would settle for good client management and awareness of the wider world.  “Given the current nationalistic political climate in the US and creeping xenophobia, I think IBD is more important than ever to encourage our students to be global citizens”, says Whitney.

As for teaching students to learn or hone their consulting skills, Whitney believes that the role of IBD student consultants is to help their clients gather and structure information to make better management decisions.  Whitney emphasizes that consulting is about the ability to build relationships by listening, asking good questions, and establishing trust.  It goes beyond the skill of researching online.  “Our projects may have a scope around strategy or technology but bottom line, this is all about relationships and people.”  

Whitney and American Univ. Mongolia

Whitney practices what she preaches and her student Team Leads can’t say enough good things about her.  “Whitney is so cool, and so real.  She is unpretentious, approachable and yet gets right down to business to accomplish what is needed”, said Nikkei’s Team Lead, Kasey Koopmans.  “In one particular high stressful moment, Whitney defused our nerves and brought everyone back to earth so we could feel good about our part in the situation.”

For Whitney being a good Faculty Mentor is leveraging her networks “to help students connect with experts and customers who can help with their research.”  Whitney’s network is far and wide, said the Nikkei Team Lead. “Whitney was able to set up many expert interviews for our project. She also offered to connect me with contacts she might have that would help me in my internship hunt.”

Even with this kind of support, Whitney doesn’t micromanage her teams but encourages “students to take risks and learn enough about a subject to be dangerous.”  Her students agree that she does an excellent job of walking the fine line of being there to help when she is needed and remaining hands off.   “She allows us to be creative and to manage the relationship with the client”, according to one of her students. “ I have been able to be the lead on the project and actually do the real-world consulting work.”

Above all, Whitney is fun, says Team Lead Elspeth Ong.  She invited all of her IBD Teams to come over to her house for a team bonding event where they jumped on her trampoline, rode a zipline, and climbed up into a tree house.  As one of our outstanding IBD Faculty Mentors, Whitney Hischier clearly personifies the Berkeley-Haas defining principles of “Confidence Without Attitude” and “Beyond Yourself.”  Thank you, Whitney!

Frank Schultz, IBD Faculty Mentor and Instructor

frank-schultz-compressedThe Haas “Student Always” principle resonates strongly with Faculty Mentor and Instructor, Frank Schultz. “Each time I teach it’s a learning opportunity for me” shares Frank.  “I get to learn about new, exciting places, companies, technologies, and I get the opportunity to work with new students.  Every team, every project is so different.”    

This is Frank’s 7th year of being a Faculty Mentor for the Full-Time MBA IBD program and he has been the Evening-Weekend MBA IBD instructor since its inception in 2012.  As an IBD instructor, Frank loves that he gets to keep one foot in academia and one foot in the business world.  “With IBD I get to apply the theories I am teaching in class to the real world and see what is changing in the business world on a global level.”  

Frank wants his students to adopt this same methodology of applying the skills they are learning in the classroom to real-world situations. “This is where the rubber meets the road”, says Frank, “These are real organizations with real situations that need to be solved. This is valuable work and I want my students to see the value they are giving to their clients and getting from the class.”

To get the full experience, Frank stresses to his students that before they try and “solve” anything, they need to first build a relationship with their client.  He realizes this can be tough, but by slowing down and asking more questions, students can really get at the true root of the problem. “I want my students to walk away from this saying it is the best experience that they had as an MBA.”

Frank has been teaching at Berkeley-Haas since 2005 when he left Michigan State University and followed his wife, former Haas COO, Jennifer Chizuk, to Berkeley.  He has taught Executive Leadership, Competitive Strategy, and International Seminars in Brazil and China in addition to spring and summer IBD. His teaching has consistently placed him in Haas Club Six for outstanding teaching.  Frank says the role of IBD Faculty Mentor is very different.  He regularly works on balancing the different roles he has to play as a mentor, supporter, instructor, and grader.  

Frank coaching Technology Team Leads, Raphy Chines and Harsh Thusu.

Frank coaching Team Leads, Raphy Chines and Harsh Thusu.

Frank admits, “I am always trying to figure out the nature of the relationship.  Sometimes I need to be more hands off and other times I need to offer more support to my students.  I want them to learn for themselves but I also have to be task driven.  Each team dynamic is different and each person reacts to my approach differently.  Relative to teaching my other classes, I have to feel comfortable with having less control over the process. There is no determined journey and as we teach our IBD students’ to be flexible, I, too, have to be flexible with the uncertainty.”  He also jokes that a good Faculty Mentor has to be available to be on calls at all hours, especially very early and very late.  

Frank and Jennifer in Mendenhall Glacier, Alaska

Frank and Jennifer in Mendenhall Glacier, Alaska

One of the perks of teaching international courses is traveling abroad. Frank’s favorite city is Rio de Janeiro because he loves the beautiful scenery, happy people, caipirinhas (Brazil’s national cocktail made from lime, sugar, and cachaça, a spirit distilled from sugarcane juice), and picanha, a popular Brazilian cut of beef.  When asked if he had any travel advice, Frank laughed and said, “Travel business class.”