Updates from IBD Brazil – Team Bematech

Berkeley-Haas Part-Time MBA students Janice Chien, Dan Krebs, Reid Yokoyama, and Roma Zhu worked with the Brazilian point of sale company Bematech.

Olá from Curitiba, Brasil!

Bematech isn’t a company you may be familiar with in the US, but thanks to Team Bematech, the company will hopefully make some waves in the competitive point-of-sale market in the United States.

A Rollercoaster of Emotions

Bematech is a publicly traded point of sale company in Brazil (BEMA3:BZ) which has dominated the Brazilian market due to the sale of monitors, cash registers, and printers for Brazilian businesses. Most importantly, Bematech produces fiscal printers, which are required by businesses to track the government tax of each sale.

Through acquisition, Bematech entered the US market and sells kitchen display systems and all-in-one point-of-sale hardware. The point-of-sale industry, thanks to companies like Square, Clover, Revel, and hundreds more, is undergoing a rapid transformation, and Bematech wanted us to identify key trends and strategies to grow their presence in the US market.

Unfortunately, no one on the team had any familiarity with point-of-sale hardware! Our pre-country work included rapid learning, interviews with distributors and merchants, and of course, PFPS tactics:

Employing PFPS tactics!

Employing PFPS tactics!

At our darkest moments, we felt the request was impossible and as part time students, the demands of work and family life meant it was difficult to put in the time that the project required. But, we were able to hone in on several key strategies to pursue in country and arrived in Curitiba with several to present to Bematech.

Building Trust…

Meeting the leadership team in Brazil was eye-opening. We were briefed on Brazilian culture, but experiencing it in person was incredible: everyone was extremely friendly, gave us their favorite recommendations for our weekend trip to Rio de Janeiro, and wanted us to get the most out of our trip.

Haas gear travels well and makes a great client gift!

Haas gear travels well and makes a great client gift!

…and finding a purpose

Although our goal was to help with a US growth strategy, Bematech took us to their factory where they make their fiscal printer. Given the government move to online tax tracking, the fiscal printer’s lifespan is limited. There, we were warmly greeted on the factory floor and watched workers assemble printers and repair broken ones (Operations 101, anyone?)

We were warmly welcomed at the Bematech factory

We were warmly welcomed at the Bematech factory

A view of the factory floor

A view of the factory floor

It was here that we realized that our class project, presentations, and final grade had a higher purpose. We had a chance to help Bematech transform beyond their traditional business model. Doing so would ensure the workers in this factory would continue to have jobs in the future. Our team was even more motivated to work on our final presentation.

We also got to test a new product that will hit the market later this year:

Janice may or may not have purchased 25 cervejas :)

Janice may or may not have purchased 25 cervejas 🙂

Have Cal gear, will travel

Locals gave us enough recommendations to spend a whole month in Rio, but we had to settle for a weekend getaway between our in-country weeks. Suffice it to say: the weather was beautiful, we played volleyball with locals, and churrascarias and caipirinhas did not disappoint.

Visiting Cristo De Corcovado in Rio de Janeiro

Visiting Cristo De Corcovado in Rio de Janeiro

Wearing Cal gear also allowed us to meet a few students traveling in country on an exchange program!

Opportunities like these are once in a lifetime and having read several of the Haas in the World blog posts, it’s incredible what Haas students have accomplished all over the world. Hopefully we did our part to represent Haas and make a difference for our client and their customers.

Obrigado – thank you!

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