In the Eyes of a Mexican Ophthalmologist

Team salaUno is working in Mexico City with salaUno, a for-profit social enterprise that seeks to eliminate needless blindness by providing low-cost cataract surgeries. EWMBA students Thomas Chuang, Stephanie Lai, Aarti Shetty, and Shailendra Srivastava are developing salaUno’s value proposition for ophthalmologists. 

Hola amigos! Although none of us have medical backgrounds, we now better understand the point of view of a Mexican ophthalmologist after spending 2 weeks at salaUno. We conducted 9 individual interviews and 2 focus groups with salaUno ophthalmologists. Drawing from our PFPS and Leading People courses, we engaged the doctors in a Post-It idea generation exercise and dot-voting to brainstorm ways in which salaUno can retain and recruit doctors.

Focus group 2

Shailendra, Thomas, and Aarti with the doctors

The doctors commented that the focus group was a great exercise that helped them come together as a team to discuss issues of concerns and brainstorm solutions.  We discussed some potential solutions that we had developed, and their feedback gave us useful insights.

After spending Wednesday and Thursday preparing for our final presentation for the co-CEOs and HR Director of salaUno, we felt privileged to have a professional photographer, Val Torres, come to salaUno to take photos of the clinic and our presentation. A few select pictures are included below, and here is the entire gallery for your viewing pleasure: http://valtorres.jalbum.net/SalaUno/

clinic

Thomas, Shailendra, Stephanie, and Aarti with patients in the waiting room

salaUno hallway

Team salaUno with 2 ophthalmologists, Omar Honerlage and Flor Reyes

salaUno final presentation

Team salaUno with Co-CEOs Javier Okhuysen and Carlos Orellana (Haas MBA/MPH ’10)

Our presentation became a 3-hour meaningful and constructive dialogue with salaUno’s co-CEOs. Reflecting on the past month, we’ve learned about the complexities of scaling a health care business, as well as leading and motivating people effectively. Muchos gracias for an amazing IBD experience!

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